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City Sport Survey February 2020 T&C's

Terms and Conditions:

1. Competition is open to all Australia residence, excluding those employed and/or associated with Base Active and City Sport.

2. Entry conditions:

  • Entrants must be an Australia Resident.
  • Have completed the survey.

3. Promotion commences 00:01 3/2/2020 and final entries close 23:59 29/2/2020. 

4. Prize includes a BASE Compression Top and Buttom of the winners choice valued up to $260.

5. The winner will be notified via email. If the winner can not be contacted within 2 weeks the prize will be redrawn.

6. Upon completing the survey and entering this competition, entrants consent to receiving marketing content from City Sport and BASE Active.

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We are sorry if you size is out of stock or currently unavailable, please send an email to the email address below and we will get back to you asap with an expected availability date.support@baseactive.com.au

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We are sorry if you size is out of stock or currently unavailable, please send an email to the email address below and we will get back to you asap with an expected availability date.

support@baseactive.com.au
At BASE Active, we are very proud of our reputation for quality. However, if for any reason, you are not happy with our products purchased online, we are happy to offer a refund or a credit on full priced purchases where the goods are: 
 
• Returned to us within 7 days of receiving your order. Returns received after this period will not be accepted and will be shipped back to your address specified in the order.
 
• Returned in original condition (clean, unworn, or not washed or soiled, and still have the original tags attached, ensure you are not wearing any perfume or lotion when trying on the garments). For Compression garments, they must be tried on with an undergarment otherwise they will be returned to the purchaser.
 
• The return has been approved by BASE Customer Support,  return number will be provided referenced on your return form (sent with your original order). Shipping is not refundable.
 
• International return requests must be made to BASE within 7 days after receiving your item(s). Return requests that have been submitted after the 7 day period will be denied. 
 
Note: Refunds are offered on full-priced items only. Sale items are eligible for exchange or store credit only.
 
We are always available to answer any queries you may have on our policies. support@baseactive.com.au

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